Privacy Policy
Introduction At Listen, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), use our services, or otherwise interact with us. By using the Site or our services, you consent to the practices described in this Privacy Policy.
Information We Collect We may collect the following types of information from or about you:
Personal Information: This is information that can be used to identify you as an individual, such as your name, email address, phone number, and payment information. We collect Personal Information when you create an account, make a purchase, or contact us for support.
Device Information: We may collect information about the device you use to access our Site or services, including your IP address, browser type, operating system, and device identifiers.
Usage Information: We may collect information about how you use our Site or services, including the pages you visit, the links you click, and the searches you perform.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of our Site or services, to remember your preferences, and to personalize your experience.
How We Use Your Information We may use your information for the following purposes:
Providing and Improving Our Services: We use your information to provide and improve our services, to process transactions, and to communicate with you about your account and our services.
Personalizing Your Experience: We use your information to personalize your experience on our Site and to deliver content and product recommendations that are relevant to your interests.
Marketing and Advertising: We may use your information to send you marketing communications, to show you targeted advertisements, and to measure the effectiveness of our marketing campaigns.
Analytics and Research: We may use your information to analyze trends, to administer surveys, and to conduct research and analysis.
Security and Fraud Prevention: We may use your information to protect the security of our Site and services, to detect and prevent fraud, and to comply with legal requirements.
How We Share Your Information We may share your information with the following parties:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Partners: We may share your information with our business partners, such as advertisers, sponsors, and promotional partners, to offer you products, services, or promotions that may be of interest to you.
Legal and Safety: We may disclose your information to comply with legal requirements, to respond to legal requests, to protect the safety and security of our users, or to enforce our policies and terms of service.
Corporate Transactions: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our business or assets.
Your Choices and Rights You have certain choices and rights regarding your information, including:
Account Information: You can update or correct your account information at any time by logging into your account.
Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us.
Cookies and Similar Technologies: You can manage your cookie preferences through your browser settings.
Do Not Track: We do not currently respond to “Do Not Track” signals from web browsers.
California Privacy Rights: If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). For more information about your rights and how to exercise them, please see our CCPA Notice.
Security We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
Children’s Privacy Our Site and services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have collected Personal Information from a child under the age of 13, we will take steps to delete such information.
International Users Our Site and services are hosted in the United States and are intended for users in the United States. If you are accessing our Site or services from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States, which does not have the same data protection laws as the EU or other regions, and by providing your personal data you consent to:
the use of your personal data for the uses identified above in accordance with this Privacy Policy; and
the transfer of your personal data to the United States as indicated above.
Disclaimer to Complete Security
By accepting this Privacy Policy, you acknowledge and agree that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Site prior to the effective date of the changes. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Attention:
Garnet Labs Inc.
155 Wellington Street West Toronto, Ontario M5V 3J7
Canada
Customer Support support@garnet.ai
Legal legal@garnet.ai
File a Complaint
If you believe the Privacy Laws relating to the protection of your personal information or this Privacy Policy have not been respected, you may file a complaint with us. We will acknowledge your complaint, investigate it and provide you with a response within 30 days. If, after an investigation, your complaint is deemed justified, we will take appropriate steps to correct the situation, including, if necessary, amending our policies and practices. If you are not satisfied with the results of the investigation or the corrective measures taken by us, you may exercise the remedies available to you under law by contacting the Office of the Privacy Commissioner of Canada at the address below:
Address:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3